Shipping policy

Shipping Policy

LifeHack Foods 
Last Updated: 8.18.2026

Order Processing

Orders are typically processed and shipped within 1–3 business days of purchase, Monday through Friday, excluding holidays. Orders placed on weekends or holidays will begin processing the next business day. You will receive a shipping confirmation email with tracking information once your order ships.

Occasionally, high order volume, inventory verification, or carrier delays may extend processing time. We'll notify you by email if your order will be delayed beyond our standard window.

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are calculated at checkout based on your location and the shipping method selected. Estimated delivery times are provided by our carriers and are not guaranteed. Typical transit time after your order ships is 3–7 business days for standard domestic shipping, depending on your location.

We currently ship within the United States. (If/when international shipping is offered, add: We also ship to select international destinations; delivery times and customs fees vary by country and are the responsibility of the customer.)

Shipping Carriers

We ship via major carriers (USPS, UPS, and/or FedEx, depending on package weight, destination, and service level). The carrier and service used may vary by order to ensure the safest and most efficient delivery of your Products.

Order Tracking

Once your order ships, you'll receive a tracking number by email. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation. If your tracking shows no movement for several days, contact us and we'll look into it with the carrier.

Shipping Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders delayed, misdelivered, or lost due to an incorrect or incomplete address provided at checkout. If you notice an error immediately after placing your order, contact us right away at customerservice@lifehackfoods.com — we'll do our best to correct it before the order ships, but cannot guarantee changes once an order has entered fulfillment.

Lost, Delayed, or Damaged Shipments

  • Lost packages: If tracking shows your package as delivered but you have not received it, please check with neighbors and your local carrier facility first, then contact us within 7 days so we can file a claim and arrange a replacement or refund.
  • Delayed packages: Carrier delays are outside our control, but we're happy to help track down a delayed shipment — reach out and we'll investigate on your behalf.
  • Damaged in transit: If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging, and we'll send a free replacement or issue a refund.

Multiple Items & Split Shipments

If your order contains multiple items, they may ship separately depending on warehouse location and availability. You will receive tracking information for each shipment. Splitting an order does not incur additional shipping charges to you.

Perishable & Temperature-Sensitive Products

Some LHF Products (oils, functional beverages, certain supplements) may be sensitive to extreme heat or cold during transit. We package Products to minimize this risk, but we are not responsible for quality issues caused by extreme weather conditions during transit that are outside our control. If you receive a Product that appears compromised due to shipping conditions, contact us and we'll make it right.

Order Changes & Cancellations

Once an order has entered the fulfillment process, we are unable to modify the shipping address, add or remove items, or cancel the order. See our Terms of Service for our order cancellation policy.

Questions?

Reach out to us at customerservice@lifehackfoods.com and we'll be happy to help with any shipping questions.